POPJAM Support
Need help with your POPJAM account, billing, a campaign, or the POPJAM plugin and MCP server? Email our team and we will help you troubleshoot it.
What to include
- The email address on your POPJAM account.
- Whether you are using the web app, ChatGPT, Codex, Claude, or another MCP client.
- The approximate time of the issue and the tool or workflow you were running.
- Any visible error message, with access tokens and other secrets removed.
Plugin and MCP setup
For connection instructions, authentication details, the current endpoint, and the complete tool catalog, visit the POPJAM MCP server guide.
Security and privacy
Do not email passwords, access tokens, customer data, or other secrets. For privacy requests, email privacy@popjam.io or use the contact details in our Privacy Policy.